In this policy, “user” refers to persons registered on the website of **Tikriwal Trading Company** (hereinafter referred to as “Tikriwal Trading Company”). This includes users viewing and users purchasing on the said website.https://tikriwaltradingcompany.com/ is a website owned by Tikriwal Trading Company having its registered office at 26A, Lajpat Nagar, New Delhi, Delhi 110024.
The website.https://tikriwaltradingcompany.com/ is an intermediary platform providing a B2C (Business to Customers) online platform for users to purchase sanitary ware and kitchen and bath products from Tikriwal Trading Company. Users will receive confirmation with respect to the orders placed by them and will have to make payment for the same and the entire interaction is governed by the terms and conditions of this website, which the user expressly agrees to be bound by.
We are committed to safeguarding the privacy of our website visitors and users; this policy sets out how we will treat the user’s personal information. Please take a moment to familiarize yourself with our privacy practices which are mentioned under various headings below, and contact us if you have questions
This Policy supplements the “Terms and Conditions” (the “Agreement”). Thus, this Policy is incorporated into and governed by all of the terms of the Agreement. In the event of any conflict between the terms of the Agreement and this Policy, the terms of this Policy shall have an overriding effect.
Our website.https://tikriwaltradingcompany.com/ (hereinafter referred to as the “website”) uses cookies in order to improve customer experience online. By using this website, the user consents to our use of cookies in accordance with the terms of this policy.
**1.** The web server used by our website uses an extended log file format that captures: date and time of visit, referring address (location from which a visitor comes to our website), type of Internet browser, and visitor’s IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes).
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### WHAT PERSONAL DATA WE COLLECT ABOUT YOU
At **Tikriwal Trading Company**, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need.
**2.** We may collect store and use the following kinds of personal information:
a. Information about the user’s computer and about the user’s visits to and use of this website (including the user’s IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and other information collected by Google Analytics or any other analytical tool.
b. Information relating to any data entered into the website by the user;
c. Information that the client provides to us for the purpose of registering with us (including the user’s personal information, company details, GSTIN, Email ID, the user’s address and the user’s contact information, etc.);
d. Data provided to us through social media properties (“Our Social Media”);
e. Data provided to us through HTML-formatted email messages that we send to you that link to this Privacy Policy (“Emails”);
f. Data provided to us through our registration process for newsletters, seminars, webinars and events.
g. Any other information that the user chooses to send to us;
h. We store the user’s preferences for their convenience, to provide them with a more personalized experience.
i. Biometric data (“Biometric Data”), which is an individual’s physical or human characteristics that can be used to identify a person by voiceprint, fingerprints, facial shape, or scan of a finger, may be collected. We may at times collect, use, or handle biometric information for our connected products (e.g. smart products, IOT Devices).
Biometric information means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual. The processing of this data/ information shall be done in Compliance with the Information Technology Act, 2000 and its Rules as may be amended and applicable from time to time.
**3.** The User may request to cancel their registration. to the site or request the removal of their registered information from member records by emailing [cust_service@kohler.com](mailto:cust_service@kohler.com) which permission may or may not be granted. However, we will send you an email to confirm – user’s request. After the user responds, the Company will in most cases, remove his/her information from its “live” database, but residual information may remain in archives and records. In addition, if a user account is being terminated for violations of the Agreement, the Company may keep some of the user registration information active to prevent re-registration.
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### COOKIE POLICY
This Site does not use cookies to collect personal information, and this Site does not use the collected data for purposes other than those listed in this Site’s privacy policy.
**4.** This policy provides you with information about the type and working of cookies. By using this Site, you provide express consent to Tikriwal Trading Company to use cookies for your device used to access this Site. However, you may to opt-out or block certain cookies at any time. You can find out more Cookies Settings
**5.** A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
**6.** To make this website (Site) work properly, and to provide the most relevant products and services to visitors to the site, we use cookies for your device. Cookies help us enhance your experience and also help us understand how people use our site, such as which pages are most popular so that we can better serve Site users.
**7.** Cookies can be divided into several categories. Cookies that are strictly necessary to use this website and cannot be disabled. They do not gather any marketing information. Performance cookies gather anonymous information regarding visitor usage of this website about the pages visited and any errors or prompts while using the portal. Functionality cookies allow this Site to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal or customized features. The information these cookies collect may be anonymized and these cookies cannot track your browsing activity on other websites.
**8.** Tikriwal Trading Company may use both the following cookies based on their usage for improving the user experience while using the website:
a. Session cookies are only stored in the cookie file while you are using this Site and will be deleted from the user’s computer when the user closes his browser.
b. Persistent cookies are stored for a specific time, but each cookie may have a different lifespan.
Tikriwal Trading Company uses session cookies to keep track of the user whilst the user navigates the website; keep track of activities of the user’s selected services portfolio; prevent fraud and increase website security. We use the persistent cookies to enable our website to recognize the user when the user visits; and keep track of the user’s preferences in relation to the use of our website
**9.** Third-Party Websites’ Cookies:
When using this Site, you may be directed to other websites for services provided by third parties. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
**10. How to Contact Us**
If you have any questions regarding our use of cookies, please contact us at:
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### HOW & WHY WE USE YOUR PERSONAL DATA
**11.** Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. Personal information includes the user’s name, address, mobile number, email id and any other contact details shared by the user at the time of registering with our portal.
